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POLICY

PRIVACY

Email & SMS Communications

Last Updated: 09/04/2025

At Kelly’s Creative, we value your trust. Protecting your personal information and respecting your privacy is at the core of how we operate. This Privacy Policy explains how we collect, use, and protect your information when you subscribe to our email newsletters, SMS messages, or other marketing communications.

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1. Information We Collect

When you opt in to receive communications from Kelly’s Creative, we may collect:

  • Contact Information: Your name, email address, and/or mobile phone number.

  • Business Information: Your company name, website, or role, if provided.

  • Engagement Data: Whether you open, click, or interact with our emails or SMS.

  • Shopping Activity: Items added to your shopping cart, including abandoned carts, through the use of cookies, session tracking, or plugins.

  • Location Data (if enabled): General location information that helps us provide location-based services, such as tailoring content or offers relevant to your region.

We do not sell, rent, or trade your personal information to third parties.
 

2. How We Use Your Information

Your information is used only to improve your experience with Kelly’s Creative, including:

  • Sending newsletters, promotions, and updates on our services.

  • Sharing educational content, tips, and resources tailored to your business needs.

  • Inviting you to events, workshops, or strategy sessions.

  • Sending service-related messages, invoices, or account notices if you are a client.

  • Delivering SMS abandoned cart reminders, using cookies or plugins that track when items are left in your cart.

  • Offering location-based services, such as relevant marketing offers or reminders tailored to your area.

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3. Email Marketing

By subscribing to our email list, you agree to receive:

  • Updates on marketing services, packages, and promotions.

  • Invitations to free consultations, strategy sessions, or networking events.

  • Educational resources (blogs, guides, toolkits) designed to help your business grow.

You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of our emails.

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4. SMS Marketing

By opting in to receive SMS messages, you agree to receive:

  • Reminders for appointments, strategy sessions, or events.

  • Exclusive offers and time-sensitive updates.

  • Short tips or alerts related to your marketing services.

  • Abandoned cart reminders, if you have left items in your shopping cart.

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Message & Data Rates May Apply. Frequency of messages may vary.
You can opt out anytime by replying STOP. To get help, reply HELP.

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Important Note: Kelly’s Creative’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information is used solely to determine when to send cart reminder messages via SMS.

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5. Data Protection & Security

We implement appropriate safeguards to protect your personal information. While no system is 100% secure, we use industry-standard methods to reduce risks of unauthorized access, loss, or misuse.

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6. Sharing of Information

We may share your information only with trusted third-party providers that help us deliver our services (such as email platforms, SMS gateways, and analytics providers). These providers are bound to keep your data secure and are not allowed to use it for their own purposes.

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The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

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7. Your Rights

You have the right to:

  • Access the information we have about you.

  • Update or correct your details.

  • Unsubscribe or opt out of communications at any time.

  • Request deletion of your information.

To exercise these rights, contact us at:
📧 kellya@kellyscreative.com
📱 414-722-0014

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

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9. Contact Us

If you have any questions about this Privacy Policy or how we use your information, please reach out:

Kelly’s Creative LLC
📍 Westmont, IL
🌐 www.kellyscreative.com

📧 kellya@kellyscreative.com

📱 414-722-0014

Mobile Terms of Service

Last Updated: 09/04/2025

The Kellys Creative mobile message service (the "Service") is operated by Kellys Creative (“Kellys Creative”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

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By consenting to Kellys Creative’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Kellys Creative through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

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You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Kellys Creative. Your participation in this program is completely voluntary.

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We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

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You may opt-out of the Service at any time. Text the single keyword command STOP to +18884770978 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Kellys Creative mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

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For Service support or assistance, text HELP to +18884770978 or email kellya@kellyscreative.com.

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We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

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We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

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